Over 20 years experience providing technical support. Support provided for PC, Mac, Android, iOS, Printing & Wi-Fi
Computer Technical Support Specialist
Overview of Support Provided:
Computer Setup
• Setup and configure your desktop or laptop.
• Setup monitor, keyboard, mouse, and printer
• Install client purchased software application.
• All software and hardware will be fully tested.
Computer Performance Improvement
• Configure your computer to improve its performance.
• Carry out a comprehensive security and settings check.
• Run a general check on your computer’s health.
• Remove all unused applications and programs.
• Install all of the latest application updates and patches.
Install/Setup Operating System and Software
• Install and update the operating system, updates, patches, and drivers.
• Install or repair and configure software.
• Install all related updates and security patches.
• Create shortcuts to the desktop, start menu and taskbar.
Hardware Installation or Repair
• Install devices such as printer, scanner, Webcam, monitor(s).
• Install and configure all related software and drivers.
• Repair, troubleshoot or replace any of the above devices.
Wireless Networking
• Setup a wireless network using existing internet service.
• Install and configure wireless router and relevant software.
Virus & Spyware Detect, Remove & Protect
• Detect and remove any virus and/or spyware programs.
• Remove any cookies, temporary files, and malware.
• Install and configure anti-virus and anti-spyware software.
• Configure your computer to automatically backup your data.
About Myself
Seamus Scanlon, owner of Scanlon Technical Support is a highly motivated and customer service driven technician with over 20 years private sector professional experience delivering IT Support in the legal industry as well as for individual clients. Richly experienced in troubleshooting, problem-solving and repair – we take great pride in delivering exemplary customer service.
CONTACT US
please call (347) 525-0411 or fill out the following form:
CLIENT REVIEWS
"Seamus of Scanlon Technical Support has been my home office IT support technician for over 15 years. He has recovered data from crashed hard drives, helped with hardware replacements and upgrades, and provided valuable remote advice as I've suffered from various email system changes and attacks all accomplished with reliable competence. Highly recommended!"
"Seamus handles all of my PC support needs. He setup a new PC and related hardware and provides regular maintenance. He once rescued my computer from a ransomware attack as well as retrieving all of my data, he installed software to prevent repeat attacks and regularly back up my personal data. I can recommend him as a personable, courteous, knowledgeable technician with exceptional customer service."
"Scanlon Technical Support repaired the iMac that I use for my electrical contracting business. He cleaned it of all virus and malware and installed additional memory to improve its speed and reliability. He provided me with personalized step-by- step guides on how to maintain the health and reliability of my iMac. I would recom- mend Scanlon Technical Support as an A+ support service."